Support
Welcome to the Support services provided by RidgeHavenLand (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our customer support services and related communications. By accessing or using our support services, you agree to be bound by these Terms. If you do not agree, please do not use our support services.
1. Use of Support Services
Our support services are designed to assist you with any questions or issues related to buying or selling land through RidgeHavenLand. You agree to use these services responsibly and respectfully.
You must not:
Submit fraudulent, offensive, abusive, or illegal content via support channels
Attempt to disrupt or misuse the support system or our staff
Share sensitive personal or financial information unless requested securely by authorized RidgeHavenLand representatives
We reserve the right to limit, suspend, or terminate access to support services if these Terms are violated.
2. Scope and Limitations of Support
While we strive to provide accurate and helpful assistance, support services are provided “as is” without guarantees of immediate or complete resolution.
Our support is limited to services related to RidgeHavenLand’s land buying and selling processes and does not include legal, financial, or tax advice.
3. Privacy and Confidentiality
All communications with our support team are treated confidentially and processed according to the RidgeHavenLand Privacy Policy.
Please avoid sharing passwords or unnecessary sensitive information unless securely requested by authorized personnel.
4. Your Responsibilities
To help us assist you effectively, you agree to:
Provide accurate and complete information relevant to your support request
Follow instructions provided by RidgeHavenLand support staff
Keep your account credentials and personal information secure
Failure to comply may limit our ability to assist you.
5. Intellectual Property
All support materials, documentation, and communications provided by RidgeHavenLand are owned by the company and protected by intellectual property laws.
You may not copy, distribute, or reuse any support content without prior written permission.
6. Limitation of Liability
RidgeHavenLand is not liable for any damages, direct or indirect, arising from your use or inability to use our support services.
Support services are intended to assist but are not a substitute for professional advice where required.
7. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on our website or communicated to you. Continued use of support services after updates means you accept the changes.
8. Contact Information
If you have any questions about these Terms or your experience with RidgeHavenLand support, please contact us:
RidgeHavenLand Support Team
📧 support@ridgehavenland.com
